Refund Policy
Last updated: August 2026
If the written Method is not what you expected, you can request a full refund within 14 days of purchase. No questions asked. No need to justify the request. Different terms apply to the live workshop, set out below.
What's covered
This policy covers the two paid products sold through this site: the written Constellation Method and the live workshop. It does not cover free content such as the email list, the case study, public articles, or the free consultation call, since those have no purchase to refund.
The written Method
The 14-day window begins on the date your purchase is processed by Stripe. The processing date is shown on the Stripe receipt you received by email at the time of purchase. To qualify, your refund request must be received within 14 calendar days of that date.
The live workshop
Because the workshop is a scheduled live session, the terms differ.
- Before the session is scheduled. Full refund on request, no questions asked.
- More than 7 days before the scheduled session. Full refund on request.
- Within 7 days of the scheduled session. The session can be rescheduled once at no cost. Refunds are not available inside this window, since the slot has been reserved.
- After the session has taken place. No refund, since the product has been delivered in full.
If a workable date cannot be arranged within a reasonable period after purchase, the purchase is refunded in full regardless of these windows.
Where the workshop purchase includes the written Method, refunding the workshop also revokes access to the written Method.
How to request a refund
Send an email to info@constellationstocks.com with the subject line Refund request. Include the email address you used at checkout. That is all that is needed.
You do not need to explain your reason, fill out a form, or wait for a follow-up question. Once a qualifying request arrives, the refund is processed.
How long the refund takes
Refunds are issued through Stripe, the same processor that handled the original purchase. Once the request is received, the refund is initiated within 2 business days. After Stripe initiates the refund, your bank or card issuer typically posts the funds back to your account within 5 to 10 business days, though some institutions are faster.
The refund is issued to the original payment method used at checkout. Refunds cannot be redirected to a different card or account.
What happens after a refund
When a refund is issued:
- Your access to the paid content ends. The license granted at purchase is revoked.
- You agree to delete any locally saved copies of the materials.
- You remain free to stay on the email list or to leave it. A refund does not affect your email subscription either way.
After the window has passed
Requests received after the applicable window are not eligible under this policy. In genuinely exceptional cases, such as a technical failure that prevented access, a billing error, or a duplicate charge, email info@constellationstocks.com and the situation will be reviewed in good faith.
Chargebacks
If you have any concern about a purchase, please email first. Filing a chargeback with your bank without first contacting Zeus Quanto Corp creates an unnecessary process for both sides. Qualifying refund requests are honored without friction, so there is no benefit to escalating to a chargeback.
Repeat purchases
This policy applies once per buyer per product. If you previously purchased and refunded a product, subsequent purchases of that product are not eligible for additional refunds under the no-questions-asked window.
Why this policy exists
These are educational products. The 14-day window on the written Method is long enough to genuinely evaluate whether the methodology fits your situation, and short enough to discourage anyone treating the policy as a way to access the content for free. The workshop terms exist because a reserved live slot cannot be resold at short notice. The policy is designed to be fair to both sides.
Contact
For any refund-related question, email info@constellationstocks.com.